1. In order to ensure standardized service execution, all return behaviors must be initiated through formal service channels. Unofficial private return applications will not be recorded and processed uniformly.
2. Returned commodities must maintain complete original matching parts, outer packaging and attached accessories, without man-made alteration, damage or loss of any components.
3. Commodities affected by external factors such as improper operation, accidental damage, long-term placement and environmental pollution after delivery are not eligible for return services.
4. After the customer submits a return request, the service team will complete the preliminary verification as soon as possible and inform the customer of the subsequent commodity return specifications.
5. Once the returned goods are received and pass the formal inspection, we will complete the follow-up service settlement in accordance with unified service specifications.
6. For special commodity types with special attribute restrictions, the final service disposal standard shall be subject to the actual verification result of our team.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.